Terms & Conditions
Last updated: December 18, 2025
1. Acceptance of Terms
By using Study From Experts Ltd ("we," "us," "our"), you agree to these Terms and Conditions. If you don't agree, please don't use our service.
Age Requirement: You must be at least 16 years old to use our service.
2. Your Account
When you register, you must:
- Provide accurate information
- Keep your password secure
- Not share your account with others
- Notify us of unauthorized use
- We may suspend or terminate accounts that violate these Terms.
3. Course Access and Payment
How It Works: You purchase individual courses for one-time payment.
What You Get: Personal, non-commercial access to courses you've purchased. Access continues while courses remain on our platform.
What You Cannot Do:
- Share your login or course content with others
- Download, copy, or redistribute course materials
- Use courses for commercial purposes
- Use automated tools to access our service
4. Refund Policy
You can request a refund within 5 days of purchase if you haven't completed more than 25% of the course content.
To request a refund, contact us at support@studyfromexperts.com. Refunds are processed within 14 business days.
5. Intellectual Property
All course content is owned by us or our course creators and is protected by copyright law. You receive only a license to view content, not ownership rights.
Copyright Complaints: If you believe content infringes your copyright, contact our designated agent at [DMCA email] with required DMCA information.
6. Prohibited Activities
Don't:
- Violate laws or regulations
- Harass other users
- Transmit viruses or harmful code
- Attempt unauthorized access
- Use the service fraudulently
- Impersonate others
7. Privacy and Data
We collect and use your personal information as described in our Privacy Policy. We comply with UK Data Protection Act 2018, GDPR, and applicable US privacy laws.
You have rights to access, correct, delete, or port your data. Contact us to exercise these rights.
8. Third-Party Links
Our service may link to external websites. We're not responsible for their content or practices. Use them at your own risk.
9. Disclaimers
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES. We don't guarantee:
- Uninterrupted or error-free service
- Accuracy of course content
- That the service meets your specific needs
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, we're not liable for indirect, incidental, or consequential damages from your use of the service.
Our total liability is limited to the amount you paid us in the past 12 months or £100, whichever is greater.
Some jurisdictions don't allow these limitations, so they may not apply to you.
11. Your Responsibilities
You agree to indemnify and hold us harmless from claims arising from:
- Your use of the service
- Your violation of these Terms
- Your violation of others' rights
12. Service Changes
Content: Courses may be updated or removed. We'll make reasonable efforts to notify you of major changes.
Availability: We strive for continuous access but can't guarantee it. Maintenance or technical issues may cause temporary unavailability.
Terms Updates: We may modify these Terms. Material changes take effect 30 days after notice. Continued use means acceptance.
13. Governing Law
These Terms are governed by the laws of England and Wales.
UK Users: Courts of England and Wales have exclusive jurisdiction.
EU Users: Subject to mandatory consumer protections in your country of residence. You may bring proceedings in your local courts.
Other Jurisdictions: Governed by English and Welsh law, subject to applicable local consumer protection laws.
Nothing in these Terms affects your statutory consumer rights.
14. General Terms
Severability: If any provision is unenforceable, the rest remains valid.
Entire Agreement: These Terms and our Privacy Policy constitute the full agreement.
Contact Before Legal Action: Please contact us to resolve disputes informally first.
Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Study From Experts
Email: support@studyfromexperts.com